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🇩🇪 Germany Sofort Payment Integration Guide

Sofort is a payment method born in Germany that lets consumers transfer funds instantly by logging into online banking; it was acquired by Klarna in 2014 and is now in the process of being folded into the Pay Now by Klarna brand. This page guides your adoption decision with that transition in mind.

When to consider Sofort payments in Germany

Thanks to German consumers' habit of completing payments with just a bank account and no card, Sofort was long synonymous with online bank-transfer payments in Germany. However, since being acquired by Klarna in 2014, its exposure as a standalone brand has declined, and it is clearly being absorbed into Klarna checkout as an instant-transfer option.

For a new integration, it is more realistic to evaluate Klarna as the baseline rather than Sofort alone, and to consider displaying Sofort alongside it only if you have an existing base of loyal German customers accustomed to paying with the Sofort brand.

Klarna (acquired 2014)
Ownership
Online banking login transfer
Payment method
Integrating into Pay Now by Klarna
Brand
Real-time transfer confirmation
Confirmation

Basic flow of Sofort payments in Germany

When a consumer selects their bank and logs in with their online banking credentials to approve the transfer, the merchant receives real-time payment confirmation. The confirmed transfer amount is received by Hecto Financial in euros (EUR) and then proceeds to the settlement stage.

Hecto Financial's Sofort coverage

Since this method is being integrated into Klarna, at the time of integration you will need to confirm with Hecto Financial whether Sofort is still offered as a standalone brand and whether it is routed through Klarna checkout.

※ This section describes the general support process and does not guarantee that any specific merchant can actually integrate this method. Please confirm the exact scope of support and fees through consultation.

What to check before applying and integrating

  • Business registration country

    Confirm contract eligibility for Korea-based merchants

  • Sales channels

    The integration method and priority differ depending on your online sales channel mix, such as your own storefront, open marketplaces, or mobile apps

  • Product categories

    Advance confirmation is needed to check whether your category falls under Sofort's restricted merchant policies

  • EU regulatory compliance

    Confirm compliance with EU payment regulations such as PSD2 and SEPA (see official sources below)

Settlement currency, cycle, and refund conditions

Euro (EUR) amounts confirmed via transfer accumulate in the Hecto Financial receiving account, are converted, and are paid to the Korea-based merchant in whichever of USD, KRW, or JPY was selected in the contract. The settlement cycle follows the contract terms.

Due to the nature of bank transfers, there is no card-style chargeback, but refunds under the EU consumer's 14-day right of withdrawal must be handled as a return transfer to the consumer's account, so a refund operating procedure should be set up in advance.

Germany Sofort Payment FAQ

QIs Sofort still available for new integrations?
It is in a transition period where the brand is being integrated into Klarna. For new integrations, we recommend evaluating Klarna as the baseline, and the exact form it is offered in should be confirmed at the time of integration.
QDo we need to add it alongside Klarna?
Since Klarna checkout already includes instant transfer, adding it separately is usually unnecessary. Running both is worth considering only as an exception, when you have a large base of existing Sofort users.
QIs settlement received in euros?
No. Hecto Financial receives and converts the euros, then settles in whichever of USD, KRW, or JPY is the contract currency.
QSince it's a transfer payment, how do cancellations and refunds work?
There is no approval-cancellation concept like with cards, so refunds are handled as a return transfer to the consumer's account. Confirm the processing timeline and procedure at the contract stage.

Official sources on payments in Germany

Inquire about Sofort payments in Germany

The Hecto Financial team will work with you to review the right combination of payment methods for the German market.

Contact us