SEPA Direct Debit (SDD) is a European standard automatic withdrawal (pull) scheme in which the merchant collects funds from the consumer's account after obtaining the consumer's withdrawal consent (a mandate). In France, where automatic withdrawal (prélèvement) for telecom, insurance, and subscription fees is a deeply rooted practice, it pairs well with recurring payment models.
French households have long paid telecom bills, insurance premiums, and utility charges through automatic account withdrawals, so SDD—which does not require consumers to renew a payment method every month—sees less churn than cards (failed payments from expired or lost cards) in subscription and membership models. SDD is a SEPA standard scheme governed by the European Payments Council and operates under the same rules across the entire eurozone.
It suits Korean merchants whose business centers on recurring billing—monthly subscription content, SaaS, regular deliveries—looking to improve payment continuity among French customers. It is less suitable for one-off, immediate-fulfillment transactions because of the withdrawal cycle and reversal risk.
When a consumer enters their IBAN at checkout and submits withdrawal consent (a mandate), the merchant sends advance notice and then withdraws the amount from the account on the scheduled date. Because this is a pull-based withdrawal rather than an approval-based payment, returns due to insufficient balance can occur, and keeping mandate evidence on file is fundamental to handling disputes.
Through Hecto Financial, merchants can look into SDD integration for customers across the SEPA region, including France. Because the billing cycle, retry policy, and mandate management approach for recurring payment models are built into the contract terms, we recommend organizing your subscription product structure before consulting.
※ This section describes the general support process and does not guarantee that integration is available for any specific merchant. Please confirm the exact scope of support and fees through consultation.
Confirm contract eligibility for merchants registered in Korea
The integration method and priority differ depending on your online sales channel mix, such as your own site, open marketplaces, and mobile apps
Check in advance whether your business falls under a restricted category under SEPA Direct Debit's merchant policy
Confirm compliance with EU payment regulations such as PSD2 and SEPA (see official sources below)
Withdrawn funds are received by Hecto Financial in euros (EUR), converted, and then settled to Korean merchants in whichever currency—USD, KRW, or JPY—was chosen in the contract. One point that absolutely must be kept in mind is SDD's characteristic reversal risk: consumers can demand an unconditional refund within 8 weeks of the withdrawal date even for a legitimate charge, meaning funds can be clawed back even after settlement, and claims of unauthorized withdrawal can allow reversal over an even longer period. Combined with the EU's 14-day withdrawal right, subscription cancellation and refund policy need to be designed conservatively.
Hecto Financial's team will help you review the right combination of payment methods for the French market.
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