In Finland, where the habit of "receive the goods first, pay by invoice" runs deep, Sweden-born Klarna is a tool that has moved this invoice culture into the digital realm. This guide covers the criteria for introduction from a return-rate and average-order-value perspective.
Finland, together with neighboring Sweden, is a market with a time-honored culture of invoice-based deferred payment even by Nordic standards. Klarna Bank AB, which holds a banking license, builds on this habit by offering Pay Now (instant transfer), Pay Later (deferred invoice), and installment payment through a single interface, and given its overlap with home market Sweden's living sphere, it has also secured strong brand recognition among Finnish consumers.
This fits especially well with product categories that see high return rates—such as fashion, beauty, and home living, where many consumers prefer to try before they pay—and with merchants looking to raise average order value through installment options. Comparing coverage and terms with Walley, another Nordic-specialized invoice-family method, is also worth doing.
When the consumer selects Klarna at checkout, Klarna runs a real-time credit assessment and presents deferred-payment or installment terms; once approved, Klarna pays the merchant's amount up front and then collects from the consumer. Consumer non-payment risk is, in principle, borne by Klarna. The merchant's share of the funds is collected by Hecto Financial in euros (EUR), converted, and settled in USD, KRW, or JPY as contracted.
By integrating through Hecto Financial, a Korean corporation can consider offering deferred-payment and installment options to Finnish customers without signing a direct merchant agreement with Klarna. Given the nature of BNPL, category restrictions and screening criteria can be stricter than for cards, so confirmation is needed before contracting.
※ This section describes general support procedures and does not guarantee actual integration availability for any specific merchant. Please consult with us to confirm the exact scope of support and fees.
Confirm contract eligibility for Korea-based merchants
The integration method and priority vary depending on your online sales channel mix, such as owned storefronts, marketplaces, or mobile apps
Advance confirmation is needed as to whether your products fall under restricted categories per Klarna's merchant policies
Confirmation is needed as to whether EU payment regulations such as PSD2 and SEPA are followed (see official sources below)
Klarna transaction amounts are collected by Hecto Financial in euros (EUR), converted, and settled to the Korean merchant in a single currency—USD, KRW, or JPY—as selected in the contract. Given the nature of deferred-payment structures, if a consumer exercises the EU 14-day withdrawal right, the billing itself is adjusted, so linking the return process with Klarna's billing cancellation is essential to reduce disputes over settlement discrepancies.
Hecto Financial's team will work with you to review the right combination of payment methods for the Finland market.
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