Portugal has a deeply rooted culture of issuing a number for an online order and paying it separately, and Payshop is the channel that extends that payment point to offline stores. Part of the CTT group, Payshop accepts cash payments through a nationwide agent network of convenience stores, kiosks, and post office counters, serving as a payment method both for consumers who don't want to expose bank or card details online and for older, cash-preferring customers who use banking services less.

It suits product categories that can tolerate a payment delay, such as low-to-mid priced physical goods or prepaid services. Since Multibanco handles home banking and ATM payments and MB WAY handles instant mobile approval, Payshop delivers the greatest coverage benefit when combined with those two as a complementary cash counter.

The consumer takes the payment number issued at order time to a Payshop agent store or post office counter and pays in cash, and once the payment record is relayed through the network, the order is confirmed at that point. Because there is a time gap between the order and the payment, managing the payment deadline and having a policy to automatically cancel unpaid orders is essential, and you need to design an operational flow that moves into shipping or service activation once payment is confirmed.

Through Hecto Financial, a Korean business can consider accepting the Payshop channel without signing a separate contract with Portugal's offline payment network. However, actual availability and terms (settlement cycle, fees, currency options) vary by industry and transaction volume, so confirmation with the Hecto Financial sales team is required before signing a contract.

• Business registration country

  Confirm whether a contract is available for merchants registered in Korea

• Sales channels

  The integration approach and priority differ depending on your online sales channel mix, such as your own store, open marketplaces, or a mobile app

• Product categories

  Confirm in advance whether your category falls under the merchant policy restrictions of the Payshop operator

• EU regulatory compliance

  Confirm compliance with EU payment regulations such as PSD2 and SEPA (see the official sources below)

Even for amounts a consumer pays in cash at a store, the merchant's settlement path is the same. Hecto Financial collects the amount in euros (EUR), converts it, and pays the Korean merchant in whichever of USD, KRW, or JPY was designated in the contract. However, because of the nature of a cash channel, refunds are processed as a transfer to the consumer's bank account rather than a cash return at the store, so the procedure for collecting account details for a refund and the processing timeframe need to be decided in advance.

• Banco de PortugalOfficial information on Portugal's payment systems and related regulations. If the content of this page differs from the actual regulations, the official source takes precedence.