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🇫🇮 Finland Trustly Payment Integration Guide

Trustly is an open-banking account-transfer PSP operated by Sweden's Trustly Group AB, which started in the Nordics and now covers banks across Europe. For Finnish consumers already used to bank-link payment, it requires no new habit.

When to consider Trustly payments in Finland

Trustly is an open-banking PSP that delivers the checkout flow of choosing a bank and approving via banking authentication through a single integration. For Finnish consumers, already used to account-based payment through bank-link payment (verkkomaksu), this is a familiar experience; the difference for merchants is that instead of setting up individual links with each bank, one brand can cover Finland's major banks.

It's particularly effective for customer segments with low card ownership or usage, and for industries such as travel, ticketing, and high-value retail that need immediate confirmation of funds received. A2A payment as an umbrella method is covered separately on the Pay by Bank page, and Finland's own bank-link tradition is covered on the Online Banking Finland page.

Trustly Group AB
Operator
Open-banking bank transfer
Payment method
Sweden
Home base
Real-time
Approval confirmation

Basic flow of Trustly payments

When the shopper selects Trustly at checkout and chooses their bank, that bank's authentication screen is invoked, and once the shopper approves with their banking credentials, a transfer to the merchant is executed immediately from their account. The bank authentication step satisfies SCA (strong customer authentication) requirements. Hecto Financial receives the transferred funds in euros (EUR), converts them, and settles with the merchant in Korea in the contracted currency—USD, KRW, or JPY.

Hecto Financial's Trustly coverage

Integrating through Hecto Financial lets a merchant based in Korea consider accepting bank-transfer payments from Finnish customers without signing a direct merchant agreement with Trustly. Bank coverage and industry policy need to be confirmed as of the time of integration.

※ This section describes the general integration process and does not guarantee that a specific merchant can actually integrate. Please confirm exact coverage and fees through consultation.

What to check before applying and integrating

  • Business registration country

    Confirm whether a contract is possible on a Korea-based business basis

  • Sales channels

    Integration method and priority differ depending on your mix of online channels—own site, marketplaces, mobile apps, etc.

  • Product categories

    Check in advance whether your products fall under restricted categories per the Trustly operator's merchant policy

  • EU regulatory compliance

    Confirm compliance with EU payment rules such as PSD2 and SEPA (see official sources below)

Settlement currency, cycle, and refund terms

Funds transferred via Trustly are received by Hecto Financial in euros (EUR) and, after conversion, settled with the merchant in Korea in whichever currency—USD, KRW, or JPY—was designated under contract. Because it's transfer-based, there are no chargebacks, but a refund must be executed as a return transfer when a Finnish consumer exercises their 14-day withdrawal right, so confirm the refund process and turnaround time before contracting.

Finland Trustly payment FAQ

QBank-link payment already exists—why would I need Trustly?
The difference is that instead of setting up individual link contracts with each bank, one PSP integration covers Finland's major banks, and the same integration can extend to banks in other European markets.
QWhat is the settlement currency?
Hecto Financial receives the transferred euros (EUR) and, after conversion, settles solely in whichever currency—USD, KRW, or JPY—was selected under contract. The cycle follows contract terms.
QHow are refunds handled?
It's a return transfer to the consumer's account, not a card cancellation. It's a good idea to confirm the extent of support for refunds based on original transaction data during integration.
QCan this be adopted on a Korea-based entity basis?
Integrating through Hecto Financial makes it possible to consider a contract on a Korea-based entity basis. Support depending on industry and transaction structure needs to be confirmed through consultation.

Official sources on payments in Finland

Inquire about adopting Trustly payments in Finland

Hecto Financial's team will help you review the right combination of payment methods for the Finnish market.

Contact us