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🇺🇸 United States Bank transfer Payment Integration Guide

Bank Transfer is a manual bank transfer method in which the consumer sends payment directly to account details provided to them. While it isn't a leading method in US online payments, where cards and wallets dominate, it serves as a supplementary option for high-value transactions or account-based customer preferences, playing a different role than automated debit (ACH) and account-linked payments (Pay by Bank).

When manual bank transfer is needed in the United States

US consumer online payments lean heavily toward cards and digital wallets, so manual transfers are not as common as in the European or Asian markets. Even so, they remain a valid option for high-limit transactions, B2B-style orders that exceed card authorization limits, and customers who prefer not to leave card details on file, typically taking the form of an ACH credit or a transfer through a banking app.

Manual transfer is distinct from automated debit (ACH Direct Debit), which is merchant-initiated recurring billing, and Pay by Bank, which is per-transaction approval based on bank authentication, in that the consumer initiates and completes the transfer themselves. It suits merchants with high per-order amounts and low transaction frequency, such as high-value equipment, wholesale orders, or custom-made goods, as a supplementary method.

ACH credit / bank transfer
Transfer basis
Consumer-initiated manual transfer
Nature
Direct transfer after account details are provided
Online payment flow
Varies depending on transfer schedule
Deposit confirmation

Basic flow of United States Bank Transfer payments

Once an order is placed, the consumer is shown the deposit account and reference information online, and the order is confirmed after the transfer is completed and reconciled once the consumer executes the transfer through their banking app or online banking. Because the order remains pending until the transfer is completed, an inventory and expiration policy is needed. Hecto Financial receives the deposited funds in USD, then converts and pays them out in the contracted currency.

Hecto Financial's Bank Transfer coverage

Through integration with Hecto Financial, merchants in Korea can also explore a framework for receiving transfer payments from US customers. However, since manual transfer is a method that can involve reconciliation issues such as missing reference information or partial deposits, it is advisable to align with the sales team before contracting on the scope of automated deposit confirmation and the handling rules for unpaid orders.

※ This section describes general support procedures and does not guarantee actual integration eligibility for any specific merchant. Please consult with us to confirm the exact scope of support and applicable fees.

What to check before merchant application and integration

  • Country of business registration

    Confirm contract eligibility for businesses registered in Korea

  • Sales channels

    The integration method and priority vary depending on your online sales channel mix, such as owned storefronts, open marketplaces, and mobile apps

  • Product categories handled

    Advance confirmation is needed on whether your business falls under a restricted category per the Bank Transfer operator's merchant policy

  • Compliance with local regulations

    Confirm compliance with US payment and foreign exchange regulations, including federal and state consumer protection rules and card network rules (see official sources below)

Settlement currency, settlement cycle, and refund conditions

Funds become eligible for settlement once the deposit has been confirmed. Hecto Financial converts the received USD and pays it out in whichever of USD, KRW, or JPY was selected under the contract, on a cycle determined by the contract terms. Because refunds are sent back to the consumer's account, an account verification step is required, so predefining what information to collect at the time of a refund request can help reduce processing delays.

United States Bank Transfer Payment FAQ

QCan manual transfer be offered as the primary payment method for US customers?
This is not recommended. Since most US online consumers are accustomed to card and wallet payments, positioning manual transfer as a supplementary method for high-value orders or specific customer requests is more favorable for conversion rates.
QWhat happens to an order if the consumer forgets to send the transfer?
It is common practice to set an expiration period for orders awaiting deposit and automatically cancel them once that period has passed. Whether to send payment reminder emails and how long the waiting period should be can be defined together during integration design.
QWhat is the settlement currency for funds received via transfer?
Consumer transfers are made in USD, and Hecto Financial receives and converts these funds, paying them out in whichever of USD, KRW, or JPY is designated in the contract. The settlement currency does not change simply because the payment method is a transfer.
QHow is a mismatch between the depositor's name and the order name handled?
Reconciliation is based primarily on reference numbers, and deposits missing reference information go through a manual verification process. To reduce the reconciliation failure rate, it's important to design the payment instruction screen to emphasize entering the reference number.

Official sources on United States payments

  • Federal ReserveOfficial information on the US payment system and Electronic Fund Transfer Act (Regulation E). If this page's content differs from the actual regulations, the official source takes precedence.
  • Consumer Financial Protection Bureau (CFPB)Official information from the federal oversight body for US consumer finance and payment disputes.

Inquire about offering Bank Transfer payments in the United States

Hecto Financial's team will work with you to review the right combination of payment methods for the US market.

Contact us