A guide for Korean merchants looking to adopt Klarna's deferred and installment payments in the United Kingdom, Europe's largest e-commerce market. This covers Klarna's position in the UK BNPL market, the payment flow, the settlement structure of collecting in GBP before settling in one of three currencies, and what to confirm before adopting it.
The United Kingdom is Europe's largest e-commerce market by annual transaction volume and ranks among the top three worldwide, and BNPL (buy now, pay later) has established itself as a pillar of online payment alongside cards and digital wallets. Klarna is Europe's largest BNPL provider, holding a Swedish banking license, and in the UK it offers both Pay Later / installments and Pay Now. As the UK government has been progressing legislation to bring BNPL under FCA oversight, it is also worth noting that Klarna, as a large operator, has the capacity to handle regulatory compliance.
In categories with mid-to-high order values and frequent returns, such as fashion, beauty, and consumer electronics, Klarna's deferred payment option aligns with UK consumers' preference to "try before you pay" and reduces cart abandonment. Its payment model differs from Clearpay, which focuses on 4 biweekly installments, and Affirm, which focuses on long-term installments, so consider the right combination based on your target order value and customer age range.
When a UK consumer selects Klarna at checkout, Klarna runs a real-time review and approves deferred payment or installment terms, and the merchant is paid up front by Klarna. The consumer then repays Klarna either as a single deferred payment or in installments. Hecto Financial intermediates this transaction through a single API and collects the resulting funds in GBP. Even after leaving the EU, the UK enforces its own UK-SCA (Strong Customer Authentication) rules, and equivalent identity verification is applied at the Klarna account authentication stage.
Integrating through Hecto Financial lets a Korean merchant consider adoption without setting up a local UK entity or signing a direct contract with Klarna. Given the nature of BNPL, industry restrictions and merchant review can be stricter than for regular cards, and the settlement cycle, fees, and whether support is available vary by industry and transaction volume, so confirmation with Hecto Financial's sales team is required before signing a contract.
※ This section describes the general support process and does not guarantee that a specific merchant can actually integrate. Please confirm exact coverage and fees through consultation.
Confirm whether a contract is available on the basis of a Korean business registration
The integration method and priority vary depending on your online sales channel mix — owned storefront, marketplaces, mobile app, and so on
Check in advance whether your product category falls under restricted industries per the Klarna operator's merchant policy
As a non-EU country, the United Kingdom has the FCA exercising its own regulatory authority, and legislation to bring BNPL under FCA oversight has been progressing. The regulatory status at the time of adoption needs to be confirmed
Funds paid by UK consumers are collected by Hecto Financial in GBP and, after currency conversion, settled to the Korean merchant in whichever of USD, KRW, or JPY is chosen in the contract. The settlement cycle follows the contract terms. Refunds are accompanied by an adjustment of the consumer's Klarna repayment schedule, and for product categories subject to the 14-day right of cancellation for online purchases under UK Consumer Contracts Regulations, your return and refund policy should be designed accordingly.
Hecto Financial's team will work with you to review the right payment method mix for the UK market.
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