Trustly is an open-banking account-transfer (A2A) PSP operated by Trustly Group AB, founded in Sweden. This guide is for Korean merchants looking to offer Swedish customers a way to pay directly from their bank account, without a card.
Trustly is an open-banking payment company that originated in Sweden, offering A2A (account-to-account) payments across the Nordics and Europe, where consumers pay directly from their bank account using only their own bank authentication. In Sweden, where cash payments have dropped below 10%, trust in bank-infrastructure-based payment runs high, making it a viable choice for merchants aiming to handle higher-value transactions while avoiding card fee structures.
It's particularly worth considering for high-ticket categories such as travel and airline tickets, digital service payments, and businesses with frequent refund or payout flows. While app-based small-value instant transfer is Swish's stronghold, Trustly's strength lies in bank-authentication-based account transfers that work across both desktop and mobile, plus the scalability of covering multiple Nordic countries through a single integration.
When a consumer selects Trustly and designates their bank, the account transfer is approved after bank login (in Sweden, via local authentication such as BankID). This is an A2A transfer using the PSD2 open banking API and does not pass through card networks, so orders proceed based on confirmation that the transfer has been initiated. Hecto Financial receives the proceeds in SEK.
Integrating through Hecto Financial lets a Korea-based corporation consider adopting Trustly payments without a separate local contract in Sweden. Actual support availability and terms (settlement cycle, fees, currency options) vary by merchant industry and transaction volume, so confirmation with Hecto Financial's sales team is required before contracting.
※ This section describes the general support process and does not guarantee that integration will be available for a specific merchant. Please confirm the exact scope of support and fees through consultation.
Confirm contract eligibility for merchants based in Korea
Integration method and priority vary depending on your mix of online sales channels — owned storefront, marketplaces, mobile apps, etc.
Check in advance whether your category falls under Trustly's restricted merchant categories
Confirm compliance with EU payment regulations such as PSD2 and SEPA (see official sources below)
The settlement currency the Korean merchant receives is not SEK. Hecto Financial converts the proceeds received in Swedish kronor and pays out in whichever currency — USD, KRW, or JPY — is specified under contract, with the cycle following the contract terms. Because account-transfer payments have a different refund process from the card chargeback system, be sure to confirm in advance the re-transfer-based refund procedure and turnaround time for EU 14-day withdrawal requests.
Hecto Financial's team will work with you to review the right combination of payment methods for the Swedish market.
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