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🇸🇪 Sweden Trustly Payment Integration Guide

Trustly is an open-banking account-transfer (A2A) PSP operated by Trustly Group AB, founded in Sweden. This guide is for Korean merchants looking to offer Swedish customers a way to pay directly from their bank account, without a card.

When to consider Trustly payments in Sweden

Trustly is an open-banking payment company that originated in Sweden, offering A2A (account-to-account) payments across the Nordics and Europe, where consumers pay directly from their bank account using only their own bank authentication. In Sweden, where cash payments have dropped below 10%, trust in bank-infrastructure-based payment runs high, making it a viable choice for merchants aiming to handle higher-value transactions while avoiding card fee structures.

It's particularly worth considering for high-ticket categories such as travel and airline tickets, digital service payments, and businesses with frequent refund or payout flows. While app-based small-value instant transfer is Swish's stronghold, Trustly's strength lies in bank-authentication-based account transfers that work across both desktop and mobile, plus the scalability of covering multiple Nordic countries through a single integration.

Trustly Group AB
Operator
Nordics and broader Europe
Coverage
Open-banking account transfer
Payment method
Initiated instantly after bank authentication
Processing

Basic flow of Trustly payments in Sweden

When a consumer selects Trustly and designates their bank, the account transfer is approved after bank login (in Sweden, via local authentication such as BankID). This is an A2A transfer using the PSD2 open banking API and does not pass through card networks, so orders proceed based on confirmation that the transfer has been initiated. Hecto Financial receives the proceeds in SEK.

Hecto Financial's Trustly coverage

Integrating through Hecto Financial lets a Korea-based corporation consider adopting Trustly payments without a separate local contract in Sweden. Actual support availability and terms (settlement cycle, fees, currency options) vary by merchant industry and transaction volume, so confirmation with Hecto Financial's sales team is required before contracting.

※ This section describes the general support process and does not guarantee that integration will be available for a specific merchant. Please confirm the exact scope of support and fees through consultation.

What to check before applying and integrating

  • Business registration country

    Confirm contract eligibility for merchants based in Korea

  • Sales channels

    Integration method and priority vary depending on your mix of online sales channels — owned storefront, marketplaces, mobile apps, etc.

  • Product categories

    Check in advance whether your category falls under Trustly's restricted merchant categories

  • EU regulatory compliance

    Confirm compliance with EU payment regulations such as PSD2 and SEPA (see official sources below)

Settlement currency, settlement cycle, and refund terms

The settlement currency the Korean merchant receives is not SEK. Hecto Financial converts the proceeds received in Swedish kronor and pays out in whichever currency — USD, KRW, or JPY — is specified under contract, with the cycle following the contract terms. Because account-transfer payments have a different refund process from the card chargeback system, be sure to confirm in advance the re-transfer-based refund procedure and turnaround time for EU 14-day withdrawal requests.

Sweden Trustly payment FAQ

QSwish is already the national app — what role does Trustly play?
Both are account-based, but they serve different purposes. Swish is a mobile instant-transfer app for domestic use within Sweden, while Trustly is a bank-authentication-based open-banking PSP with strengths in high-value payments, refund and payout flows, and multi-country coverage across the Nordics. Running both together is common, depending on your target order value and sales geography.
QHow is payment received in SEK settled to Korea?
Hecto Financial receives it in SEK, converts it, and settles it to the Korean merchant in a single currency — USD, KRW, or JPY — as selected under contract. It is not settled as SEK, and the exchange rate timing and cycle are specified in the contract terms.
QCan we adopt this without a local corporation in Sweden?
In some cases, integrating through Hecto Financial allows contracting on the basis of a Korea-based corporation. However, support availability varies by industry and transaction structure, so confirmation through consultation is required.
QWhat restrictions must we check before signing the contract?
Be sure to confirm the Trustly operator's merchant category restrictions, merchant account eligibility requirements, and dispute-handling procedures before contracting.

Official sources on payments in Sweden

Inquire about adopting Trustly payments in Sweden

Hecto Financial's team will work with you to review the right combination of payment methods for the Swedish market.

Contact us