paysafecard is a prepaid voucher payment operated by Paysafe Group, where the consumer pays by entering a 16-digit PIN purchased at a retail outlet. Its reason for existing in the Netherlands is that it offers a payment path without a bank account or card, for the game and digital content user base that doesn't want to expose even the bank-account approval step of iDEAL.
About 70% of online payments in the Netherlands go through iDEAL, which is linked to a bank account, but not every payment is meant to leave an account trail. For digital spending such as game items or streaming credits, there is demand to set a spending cap or avoid leaving payment details behind, and even minors without a bank account can buy paysafecard with cash at a retail outlet and pay with it.
The core audience to consider is Korean merchants selling games, esports, or digital content into the Netherlands. It has limited usefulness for physical-goods commerce, so a sensible sequence is to add it as a digital-category-only option after already having iDEAL and buy-now-pay-later methods in place.
When a consumer enters the 16-digit PIN of a paysafecard purchased in advance—at a retail outlet or online—at checkout, the amount is deducted from the voucher balance. Because it is a prepaid method, there is no non-payment risk; the paid euro (EUR) amount is received by Hecto Financial, converted, and settled to the Korean merchant in the contracted currency—USD, KRW, or JPY.
Through Hecto Financial, a Korea-based company can consider accepting paysafecard without a local contract in the Netherlands. Because of its prepaid voucher nature, operating policy is centered on the games and digital categories, so advance confirmation is needed based on the type of content you handle.
※ This section describes the general support process and does not guarantee that integration is available for any specific merchant. Please consult with us to confirm the exact scope of support and fees.
Confirm contract eligibility as a Korea-based business
The integration approach and priority vary depending on your online sales channel mix—owned storefront, open marketplaces, mobile apps, etc.
You must confirm in advance whether your business falls under a restricted category under PaySafeCard's merchant policies
Confirm compliance with EU payment regulations such as PSD2 and SEPA (see official sources below)
Euro (EUR) funds paid via paysafecard are received by Hecto Financial, converted, and paid to the Korean merchant in the contracted currency—USD, KRW, or JPY. Because it is a prepaid method, chargeback-type disputes are rare, but refunding to a voucher balance can be constrained, so it is important to clearly state your refund policy for digital goods.
Hecto Financial's team will work with you to design a payment method mix suited to the Dutch market.
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