Croatia is a tourism powerhouse where a large share of payments come from foreign visitors. This page covers the conditions for adoption from the perspective of accepting Discover and Diners cards — which have almost no issuance base within Europe — as a complementary method for "visitors carrying foreign-issued cards."
Croatia is a tourism market with an especially high share of foreign payments even within Europe, and cruise port calls plus expanding peak-season direct flights bring in a steady flow of visitors from the Americas as well. However, since Discover has virtually no issuance base within Europe, it is not a method for consumers in Croatia but a complementary method that prevents payment failures for visitors carrying Discover or Diners Club cards issued abroad — for example in the United States. It is appropriate to add it on top of a base of Visa/Mastercard card acceptance.
Tour and ticket sales targeting cruise port destinations like Dubrovnik, or online booking services with a high share of English-speaking customers, are worth considering as a way to reduce failed payments. For merchants focused on the Croatian domestic market, this is a lower priority.
When a visitor pays with a Discover or Diners card issued abroad, approval is processed through the Discover global network, and online transactions may require additional 3DS authentication under PSD2's Strong Customer Authentication (SCA) requirements. The approved amount is collected by Hecto Financial in euros (EUR), converted, and settled to the Korean merchant in the contracted currency among USD, KRW, and JPY.
Through integration with Hecto Financial, a Korean corporation can consider accepting Discover and Diners family cards without a local contract in Croatia. The actual availability and terms (settlement cycle, fees, currency options) vary by industry and transaction scale, so confirmation before contracting is required.
※ This section describes the general support process and does not guarantee actual integration eligibility for any specific merchant. Please consult with us to confirm the precise scope of support and fees.
Confirm eligibility to contract as a business registered in Korea
The integration method and priority vary depending on your online sales channel mix — owned mall, open marketplace, mobile app, etc.
Check in advance whether your products fall under categories restricted by Discover's merchant policy
Confirm compliance with EU payment rules such as PSD2 and SEPA (see official sources below)
Proceeds from Discover and Diners approvals generated in Croatia are collected by Hecto Financial in euros (EUR), and after conversion are settled to the Korean merchant in whichever of USD, KRW, or JPY was set under the contract (the cycle follows contract terms). Because these are foreign-issued cards, refund and chargeback processing can take longer, and where the buyer is an EU-resident consumer, a customer-service process that accounts for refund requests under the 14-day right of withdrawal is needed.
Hecto Financial's team will work with you to review the right payment method mix for the Croatia market.
Contact us