Croatia is a market where domestic transfers became SEPA euro transfers outright with the 2023 euro adoption. In a market where cards are the default, this page covers the acceptance structure through Hecto Financial and points to watch for, focused on the high-value and booking-type transactions where bank transfer still carries weight.
Croatia is a market where, with the 2023 adoption of the euro, domestic transfers were integrated outright into SEPA euro transfers. Cards remain the everyday norm for daily payments, but bank transfer is still preferred for high-value transactions such as peak-season accommodation deposits, yacht charters, group bookings, and B2B deals. Bank transfer is not a single product from one operator but a generic route using common European banking infrastructure (SEPA Credit Transfer), and it functions as a way around card limits for high-value payments.
Priority candidates are therefore merchants handling high-value advance payments for tourism and leisure — long-term accommodation, boat charters, group bookings — or business-to-business transactions. For low-value, immediate consumer goods sales, it is more realistic to make cards and wallets the default and position transfer as a secondary option for high-value orders.
After placing an order, the consumer transfers euros (EUR) to the provided account or approves the transfer in their banking app, and the order is confirmed once the deposit is verified. Because this is an account-to-account (A2A) transfer that does not go through a card network, there is no chargeback, but the time lag until deposit confirmation must be built into your order-processing workflow. Hecto Financial converts the collected proceeds and settles them to the Korean merchant in the contracted currency among USD, KRW, and JPY.
Through integration with Hecto Financial, a Korean merchant can consider collecting euro transfer proceeds without opening a local bank account in Croatia. The scope of support and terms (settlement cycle, fees, currency options) vary by transaction structure, so please confirm with Hecto Financial's sales team before contracting.
※ This section describes the general support process and does not guarantee actual integration eligibility for any specific merchant. Please consult with us to confirm the precise scope of support and fees.
Confirm eligibility to contract as a business registered in Korea
The integration method and priority vary depending on your online sales channel mix — owned mall, open marketplace, mobile app, etc.
Check in advance whether your products fall under categories restricted by the Bank transfer operator's merchant policy
Confirm compliance with EU payment rules such as PSD2 and SEPA (see official sources below)
Euro (EUR) proceeds received by transfer are collected by Hecto Financial, converted, and settled to the Korean merchant in whichever of USD, KRW, or JPY was selected under the contract. Because transfer payments carry no chargeback, a refund requires the merchant to actively send funds back to the consumer's account, so — accounting for cases where an EU consumer exercises their 14-day right of withdrawal on a distance sale — you should have a process in place for collecting refund account details.
Hecto Financial's team will work with you to review the right payment method mix for the Croatia market.
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