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🇲🇾 Malaysia DuitNow Payment Integration Guide

DuitNow is a unified QR and real-time transfer scheme operated by PayNet, Malaysia's national payment network operator, under the supervision of the central bank. Because bank apps and major e-wallets all use the same QR specification, this is well worth considering for Korean merchants looking to reach a broad base of local customers through a single integration.

When to consider DuitNow payments in Malaysia

Malaysia is a market where the central bank, BNM, has strongly pushed payment standardization, unifying the QR codes that banks and e-wallets previously used separately into a single DuitNow QR. As a result, consumers can pay with the same QR code regardless of which bank app or wallet they use, and a merchant can reach essentially the entire population's bank account and wallet users through a single scheme integration. Another advantage is that, because it runs on national infrastructure rather than any single private operator, its acceptance isn't tied to the fortunes of any individual wallet.

This method suits merchants who want to reach both bank-app users and wallet users at once, especially mobile-centric services that need to reduce drop-off at the payment step, such as digital content, online bookings, and small recurring purchases. If you want fast, confirmed approval through real-time transfer without being tied to a single wallet, it's common to prioritize DuitNow and combine it with FPX or individual wallets as complements.

Malaysia
Primary market
Instant
Processing time
QR / phone number
Payment method
All major banks in Malaysia
Supported banks

Basic flow of DuitNow payments in Malaysia

When a consumer scans the DuitNow QR shown on the payment screen with their bank app or e-wallet, or pays via a registered ID-based transfer such as a phone number, funds move from the account in real time and the approval result is confirmed immediately. The payment arises in ringgit, and Hecto Financial receives it locally before paying the Korean merchant in the currency set in the contract among USD, KRW, and JPY.

Hecto Financial's DuitNow coverage

A Korean business can consider accepting DuitNow through Hecto Financial integration alone, without a separate partnership with individual PayNet participant institutions. Because support conditions vary by industry and transaction volume, the settlement cycle, fees, and currency options must be finalized before the contract is signed.

※ This section describes the general support process and does not guarantee that a specific merchant can actually integrate this method. Please confirm the exact coverage and fees through consultation.

What to check before applying and integrating

  • Business registration country

    Confirm eligibility to contract as a business registered in Korea

  • Sales channels

    The integration method varies depending on whether you are online-only or also include physical stores in Malaysia

  • Product categories

    Check in advance whether your products fall under restricted categories per DuitNow's merchant policy

  • Local regulatory compliance

    Confirm compliance with Malaysia's payment and foreign exchange regulations (see official sources below)

Settlement currency, settlement cycle, and refund terms

Settlement follows a 'receive locally, then convert' structure. Hecto Financial receives the ringgit funds paid by the Malaysian consumer, converts them, and deposits them into the Korean merchant's account in the currency selected in the contract among USD, KRW, and JPY. The payout cycle and fees follow the contract terms, and because of the nature of real-time transfers, refunds are processed as a separate return transfer rather than an automatic cancellation, so it's safer to confirm the processing timeline and procedure in advance.

Malaysia DuitNow Payment FAQ

QWhich should I add first, DuitNow or FPX?
If mobile QR payments make up a large share of your traffic, prioritize DuitNow; if desktop web or high-value transfers are more significant, prioritize FPX. Since both run on PayNet infrastructure, using them together lets you broadly cover account-based payment demand.
QWhat can I designate as the settlement currency?
You select one of three currencies, USD, KRW, or JPY, in the contract. Consumer payments are made in ringgit, and Hecto Financial receives and converts them locally before paying out in the selected currency; the payout cycle follows the contract terms.
QCan foreign tourists also pay with DuitNow QR?
Cross-border QR links with neighboring countries such as Singapore are operating and expanding, but the scope of coverage differs by country and wallet. If you expect significant demand from foreign customers, we recommend separately confirming the applicable scope.
QHow are payment cancellations or refunds handled?
Because of the nature of real-time transfers, these are processed as a return transfer rather than an approval cancellation. The time required and the procedure for the return follow DuitNow's operating policy and Hecto Financial's operating standards, so this should be confirmed at the contracting stage.

Official sources on payments in Malaysia

Inquire about adopting DuitNow in Malaysia

The Hecto Financial team will work with you to review the right combination of payment methods for the Malaysian market.

Contact us