Peru's e-commerce sector is in a growth phase, but many consumers look for alternatives to cards at checkout, and cash-based payment retains a meaningful share of online payments. Even the explosive growth of the Yape and Plin wallets took place on top of cash top-up touchpoints. Small merchants and informal-income customers in Lima often have existing relationships with microfinance institutions like Raíz, and the review point for this method is collecting their online purchase payments at the counter.

Merchants dealing in product categories that overlap with microfinance customers — small-business goods, everyday services, practical consumer products — can consider it as a supplementary channel. However, institution-level channels have limited coverage, so we recommend using nationwide networks like PagoEfectivo and KasNet as the base and adding Raíz only after confirming the partnership.

Where this method is available, the payment journey is as follows: reference code issued at online checkout → consumer pays cash at a Raíz counter → collection confirmation notification → order confirmed. Only the payment act happens at the counter; deal formation and confirmation are all handled online. Which branches accept payment and how long confirmation takes are matters to confirm through the partnership terms.

Integrating through Hecto Financial lets a Korean corporation consider adopting Raiz payments without a separate local contract in Peru. Actual support availability and terms (settlement cycle, fees, currency options) vary by the merchant's industry and transaction volume, so confirmation with the Hecto Financial sales team before contracting is required.

• Business registration country

  Confirm whether contracting is available on the basis of a domestic (Korean) business

• Sales channels

  The integration method and priority vary depending on your mix of online sales channels — owned store, marketplaces, mobile app, and so on

• Product categories

  Confirm in advance whether your category falls under restricted industries in Raiz's merchant policy

• Local regulatory compliance

  Confirm compliance with Peru's payment and foreign exchange regulations (see official sources below)

The merchant's settlement base currency is set in the contract. The options are USD, KRW, or JPY, in a structure where Hecto Financial collects locally in PEN and exchanges before paying out. Settlement in Peruvian soles is not offered, and refunds are processed through a separate route such as returning funds to the consumer's account.

• Central Reserve Bank of Peru (BCRP), Superintendency of Banking, Insurance and Pension Funds of Peru (SBS)Official information on Peru's payment systems (BCRP) and financial institution supervision (SBS). If this page's content differs from actual regulations, the official source takes precedence.