Mexican e-commerce has grown to become the second-largest market in Latin America after Brazil, but many consumers still complete the final step of payment in cash. Walmart de México is Mexico's largest retailer, operating Supercenter stores in major cities nationwide, and its overwhelming brand recognition means that even consumers encountering cash-based online payment for the first time can easily trust and locate a payment point. Because payment happens along the path of weekly grocery shopping, this channel is also favorable for managing payment conversion rates.

The Walmart payment option is most effective for product categories where a well-known payment point serves as a trust signal — general commerce targeting a broad mass-market audience, mid- to low-priced electronics and household goods, and travel and ticketing. Combining it with sister Walmex brands such as Bodega Aurrera (a discount store for lower-income shoppers) and Sam's Club (membership-based) makes it possible to cover customers across different income brackets within the same group.

When an online order is completed, a Walmart payment reference code is issued on-screen and by email. The customer scans the code at the checkout counter of any Walmart store nationwide and pays in cash; the order is confirmed once the payment data is transmitted to Hecto Financial and the deposit is confirmed (typically the same day to 1 business day). If payment is not made within the deadline, the code expires and the order is automatically cancelled; since this is a cash payment, there are no chargebacks.

Through Hecto Financial, a Korean corporation can consider a payment mix that includes Walmart cash collection without a separate contract in Mexico. Since the collection service at Walmex-affiliated stores is provided through a local collection agency network partnership, the scope of support, fees, and settlement cycle for each sister brand should be confirmed with Hecto Financial before signing the contract.

• Business registration country

  Confirm whether a contract is available under a Korean business registration

• Sales channels

  The integration method and priorities differ depending on your online sales channel mix, such as an owned storefront, open marketplaces, or a mobile app

• Product categories

  Check in advance whether your products fall under a restricted category under Walmart's merchant policies

• Local regulatory compliance

  Confirm compliance with Mexico's payment and foreign exchange regulations (see official sources below)

Funds collected at Walmart stores are received by Hecto Financial in MXN, converted, and paid out to the Korean merchant in whichever of USD, KRW, or JPY was selected in the contract. This is not a structure where pesos are settled as-is, and the settlement cycle follows the contract terms. Refunds are handled through a separate refund process rather than a cash return at the store, so this should be reflected in your customer service guidance.

• Bank of Mexico (Banco de México)Official information on Mexico's payment systems and related regulations. If this page's content differs from actual regulations, the official source takes precedence.
• Mexican Financial Consumer Protection Agency (CONDUSEF)Official information on financial consumer protection and dispute resolution.