Online commerce in Mexico is growing quickly, but banking access varies significantly by region, so the neighborhood supermarket where people shop often also serves as a collection point for online payments. Alsuper started in the state of Chihuahua and has since put down roots across northern regions including Durango and Coahuila. Its practical value as a collection channel lies in being part of the regular shopping routine for households in that area.

For merchants with a meaningful share of customers in northern cities such as Chihuahua and Ciudad Juarez, this adds another payment touchpoint within a local living area that nationwide chains alone struggle to reach. It works especially naturally for product categories like daily necessities and household goods, where purchase cycles overlap with weekly grocery shopping.

A customer who selects Alsuper payment at checkout is issued a reference code online, in numeric and barcode form. On their next trip to the store, the customer presents the code at an Alsuper checkout and pays the order amount in cash; once the payment is confirmed, the order is finalized. Confirmation typically takes same day to 1 business day, and the code is invalidated if the deadline passes.

Korean merchants can review setting up cash collection channels that include Alsuper through Hecto Financial, without establishing a local entity in Mexico. Coverage for regional supermarket chain collection services depends on partnerships with local payment collection networks, so actual availability and fees must always be confirmed at the contracting stage.

• Business registration country

  Confirm contracting eligibility as a Korea-based business

• Sales channels

  Integration approach and priority vary depending on your mix of online sales channels, such as owned storefronts, marketplaces, and mobile apps

• Product categories handled

  Advance confirmation is needed on whether your business falls under a restricted category per Alsuper's merchant policy

• Local regulatory compliance

  Confirmation is needed on compliance with Mexico's payment and foreign exchange regulations (see official sources below)

Cash collected at Alsuper stores is aggregated and received in MXN, which Hecto Financial converts and settles in USD, KRW, or JPY as agreed in the contract. Pesos are not deposited directly into the merchant's account, and the settlement cycle follows the contract terms. Refunds are not handled as cash returns in-store, but through a separate refund process (such as a bank transfer).

• Bank of Mexico (Banco de México)Official information on Mexico's payment systems and related regulations. If the content on this page differs from actual regulations, the official source takes precedence.
• National Commission for the Protection and Defense of Financial Services Users (CONDUSEF)Official information on financial consumer protection and dispute resolution.