A guide for merchants in Korea looking to adopt Klarna, Europe's largest BNPL provider, in the Italian market. Covers what pay-later and installment payments mean for online shopping in Italy, the coverage available through Hecto Financial integration, and what to confirm before signing a contract.
Italy was long a cash-heavy market, but the government's cashless policy has accelerated the shift toward card and digital payments, and e-commerce now runs at roughly 55 billion euros a year. In a spending environment where credit card penetration is relatively low, BNPL, which splits the timing of payment, has become an alternative, and Klarna, built on a Swedish banking license, has absorbed this demand as Europe's largest BNPL provider offering pay-later, installments, and instant transfer (Pay Now) in one package.
Klarna adoption offers strong upside for merchants in Korea selling online to Italian consumers who want to spread out payment for higher-ticket categories like fashion, electronics, and furniture. It's also worth noting that Klarna integrated the bank-transfer feature from Sofort, which it acquired in 2014, into Pay Now, so transfer-based payments can be reviewed under a single contract as well.
When a shopper selects Klarna at checkout, Klarna runs a lightweight credit assessment at the point of payment to approve the pay-later or installment option, and Klarna itself pays out the merchant's share. Hecto Financial receives this resulting euro (EUR) payment, converts it, and settles it with the merchant in Korea in whichever of USD, KRW, or JPY was selected in the contract. Klarna generally bears the risk of consumer non-payment, but disputes over undelivered goods remain the merchant's responsibility, so it's advisable to maintain a solid delivery documentation process.
Integrating through Hecto Financial lets a Korean corporation consider adopting pay-later and installment payments without a direct merchant agreement with Klarna or a local contract in Italy. Actual eligibility and terms (settlement cycle, fees, currency options) vary by business category and transaction volume, so they should be confirmed with Hecto Financial's sales team before signing a contract.
※ This section describes general support procedures and does not guarantee actual integration eligibility for any specific merchant. Please consult with us to confirm exact coverage and fees.
Confirm contract eligibility for businesses registered in Korea
The integration method and priority vary depending on the online sales channel mix — owned storefront, marketplace, mobile app, and so on
Check in advance whether your products fall under a category restricted by Klarna's merchant policy
Confirm compliance with EU payment regulations such as PSD2 and SEPA (see official sources below)
Payments are generated in euros (EUR), and Hecto Financial receives this amount locally, converts it, and settles it with the merchant in Korea in a single currency designated in the contract from USD, KRW, or JPY. The settlement cycle follows the contract terms. When a refund is issued, Klarna's pay-later or installment schedule is adjusted accordingly, so if your business sees frequent returns during the 14-day withdrawal period that applies to EU distance sales, it's worth confirming the specific refund processing timeline at the contract stage.
Hecto Financial's team will work with you to review the right combination of payment methods for the Italian market.
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