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🇦🇹 Austria Sofort Payment Integration Guide

Sofort is a bank-transfer payment method that has long been widely used across German-speaking Europe. Since being acquired by Klarna in 2014, it is now being brand-merged into "Pay Now by Klarna." Adopting it newly in Austria today effectively means considering it within the Klarna product line, so this guide lays out the conditions from that perspective.

When to consider Sofort payments in Austria

There's something important to know up front. Sofort is not an independent service; it is owned by Klarna, and its bank-transfer functionality is being merged into Klarna's Pay Now. In Austria, the preference for bank transfers remains strong, so demand for Sofort-style transfer payments is still real, but eps exists separately as the Austrian banking industry's own transfer standard for the same transfer-type method. So when adopting it newly, it is more accurate to evaluate it against the Klarna product line or against eps, rather than as "Sofort on its own."

For merchants that already have German or Austrian customer traffic accustomed to the Sofort button, or that want to bundle Klarna's pay-later and bank-transfer options into a single contract, adopting it through Klarna is more convenient to manage. See the Klarna Austria page to review the pay-later and installment models together.

Klarna Group
Currently owned by
Bank login transfer
Payment method
Being merged into Pay Now
Brand status
Consider via Klarna
New adoption

Basic flow of Sofort payments in Austria

When a consumer pays via Sofort (Pay Now), they approve the transfer by logging into their own bank, and the merchant immediately receives an authorization notice that functions as a payment guarantee. The euro (EUR) funds are then collected and converted by Hecto Financial and paid out to the merchant in Korea in the USD, KRW, or JPY currency set at contract time.

Hecto Financial's Sofort coverage

Because the brand is in the middle of a merger, the exact form of the offering at the time you integrate—whether the Sofort brand is retained, whether it is bundled into Klarna Checkout—may vary. Be sure to confirm the quote and terms with Hecto Financial based on the current form of the offering at the time of consultation.

※ This section describes the general support process and does not guarantee actual integration availability for any specific merchant. Please consult with us to confirm the exact coverage and fees.

What to check before applying and integrating

  • Business registration country

    Confirm contract eligibility for businesses registered in Korea

  • Sales channels

    The integration approach and priorities vary depending on your mix of online sales channels, such as your own site, open marketplaces, and mobile apps

  • Product categories

    Check in advance whether your products fall under restricted categories per Sofort's operator merchant policy

  • EU regulatory compliance

    Confirm compliance with EU payment regulations such as PSD2 and SEPA (see official sources below)

Settlement currency, cycle, and refund conditions

Euro funds paid via the Sofort route also follow the same structure: local collection by Hecto Financial, currency conversion, and settlement in the chosen currency of USD, KRW, or JPY. Being transfer-based, there is no chargeback risk, but keep in mind that refunds arising from an Austrian consumer's 14-day right-of-withdrawal return must be processed as a return transfer.

Austria Sofort Payment FAQ

QCan I newly adopt Sofort right now?
Since the bank-transfer functionality is being merged into Klarna's Pay Now, a new adoption is generally considered within a Klarna product-line contract. The exact form of the offering can vary depending on when you integrate, so confirm this during consultation.
QWhat is the settlement currency?
Payment is made in euros, and Hecto Financial collects and converts it, then settles it domestically in whichever currency—USD, KRW, or JPY—was specified in the contract.
QWhich is the right fit in Austria: Sofort or eps?
eps is the standard bank transfer method for Austria's banking industry. If you have a large share of German customers, or want to bundle it with Klarna's pay-later option, the Klarna (Pay Now) route becomes an alternative.
QWhat happens to merchants already integrated with Sofort?
The checkout labeling and integration method may change gradually according to the brand transition schedule. It is safest to follow the migration guidance issued at the time the transition is announced.

Official sources on payments in Austria

Inquire about Sofort payments in Austria

Hecto Financial's team will work with you to review the right combination of payment methods for the Austrian market.

Contact us