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🇲🇽 Mexico Carnet Payment Integration Guide

Carnet is a domestic card network brand issued by local Mexican banks, handling card payment demand that is separate from global brand cards. This is a review resource for Korean merchants looking to reduce the blind spot left by checkout pages that support only Visa and Mastercard.

When to consider Carnet payments in Mexico

Global networks dominate Mexico's card market, but Carnet, a domestic network built on local banks, still maintains a certain issuance base. Customers who hold only a domestic-network card drop off entirely at a checkout limited to global brands, so for merchants aiming for tight payment coverage in Mexico, accepting Carnet is a complementary option.

This is worth considering for high-volume commerce serving customers across all of Mexico, or businesses where a significant share of customers are in smaller regional cities, since card coverage gaps translate directly into lost sales for them. On the other hand, for premium products aimed mainly at high-income urban customers, global brands and wallet payments alone may be sufficient, so it makes sense to first check your customers' card composition data.

Domestic card network
Type
Local Mexican banks
Issuance base
Card online approval
Payment method
3-D Secure
Online authentication

Basic flow of Carnet payments in Mexico

When a customer enters their Carnet card number at checkout, approval is requested through the domestic card network, and depending on the issuer's policy, the customer goes through 3-D Secure-based identity verification before the approval result is returned instantly. The input experience is similar to a global brand card, but you need to confirm during integration that approval routing goes through the domestic network, and that supported coverage can vary depending on BIN configuration.

Hecto Financial's coverage for Carnet

Through Hecto Financial, you can review coverage for accepting local Mexican cards including Carnet, though the actual supported BINs and card types depend on the configuration of local acquiring partners. Confirm this in consultation as a separate item from global brand card integration.

※ This section describes a general support process and does not guarantee actual integration availability for any specific merchant. Please confirm exact coverage and fees through consultation.

What to confirm before applying and integrating

  • Business registration country

    Confirm contracting eligibility as a Korea-based business

  • Sales channels

    Integration approach and priority vary depending on your mix of online sales channels, such as owned storefronts, marketplaces, and mobile apps

  • Product categories handled

    Advance confirmation is needed on whether your business falls under a restricted category per Carnet's merchant policy

  • Local regulatory compliance

    Confirmation is needed on compliance with Mexico's payment and foreign exchange regulations (see official sources below)

Settlement currency, settlement cycle, and refund conditions

Funds approved on a Carnet card are collected locally in MXN and then converted, with payment made to the merchant in whichever currency of USD, KRW, or JPY is set in the contract. The settlement cycle is set by the contract, and refunds are processed as a cancellation of the original transaction (card reversal), so be sure to confirm the cancellation deadline and fee terms in the contract.

Mexico Carnet Payment FAQ

QI already accept Visa and Mastercard — do I need Carnet separately?
It's needed if your customer base includes people who hold only a domestic Carnet card. The actual benefit depends on your customers' card composition, so it's worth first checking the share of local cards in your payment failure and drop-off data.
QHow is online identity verification handled?
3-D Secure-based authentication may apply depending on the issuer's policy. Since additional authentication steps can cause drop-off, it's good practice to clearly explain the authentication step at checkout.
QThis is a local card payment — is settlement also in pesos?
No. The consumer's payment is made in MXN, but merchant settlement goes through conversion and is paid in whichever currency of USD, KRW, or JPY was chosen under the contract. The cycle and fees are matters of contract terms.
QWhere are card disputes handled?
The network's and issuer's dispute procedures apply first, and Mexican consumers can also file a complaint with CONDUSEF. Keeping transaction records and delivery evidence on hand makes it easier to respond to disputes.

Official sources on payments in Mexico

Inquire about adopting Carnet payments in Mexico

Hecto Financial's team will help you review a payment method mix suited to the Mexican market.

Contact us