In Estonian e-commerce, bank transfer is a payment method that became standard before cards. Building on the internet-banking tradition of 'bank link (pangalink),' we cover how to accept generic bank transfers, along with Hecto Financial's integration terms.
Estonia is a digital-government leader with an X-Road-based e-government system and near-universal electronic ID, and in e-commerce payments, the 'bank link (pangalink)' method—where the consumer is redirected to their own online banking to approve the transfer—became the standard early on. Since joining the eurozone in 2011, every account has been part of the SEPA framework, making bank transfer a baseline route that reaches most Estonian consumers even without a card.
Bank transfer suits high-ticket furniture, appliance, and B2B-style transactions where card limits are a burden, as well as merchants who want to avoid card fee and chargeback structures. Integrating through an individual open-banking PSP (such as Trustly) and accepting generic SEPA transfers play different roles, so review the scope carefully alongside the comparison table below.
When the consumer selects their bank on the checkout page, they are redirected to that bank's authentication screen, verify their identity using an electronic ID method such as Smart-ID, Mobiil-ID, or an ID card, and approve the transfer. This bank authentication step itself fulfills PSD2's SCA (Strong Customer Authentication) requirement. Hecto Financial receives the approved payment in euros, and since a generic SEPA transfer can lag depending on bank processing timing, you need to design an order-to-deposit reconciliation process.
Integrating through Hecto Financial lets a domestic corporation consider accepting bank transfer payments without contracting individually with Estonian banks. Actual support eligibility and terms (settlement cycle, fees, currency options) vary by the merchant's industry, transaction volume, and transfer method mix, so confirm with Hecto Financial's sales team before signing a contract.
※ This section describes the general support process and does not guarantee actual integration eligibility for any specific merchant. Please confirm the exact scope of support and applicable fees through a consultation.
Confirm contract eligibility based on domestic business registration
The integration method and priority vary depending on your online sales channel mix—owned mall, open marketplace, mobile app, and so on
Check in advance whether your products fall under categories restricted by the bank transfer provider's merchant policy
Confirm compliance with EU payment regulations such as PSD2 and SEPA (see official sources below)
Euro (EUR) payments received via bank transfer accumulate in Hecto Financial's receiving account, are converted, and are then paid out in whichever of USD, KRW, or JPY the domestic merchant chose in the contract. The settlement cycle follows the contract terms. Unlike cards, transfer payments carry no chargeback concept, so non-payment risk is low, but since EU distance-selling rules let consumers withdraw from a contract within 14 days, you should have a return process in place beforehand, including confirming the refund account.
Hecto Financial's dedicated team will help you review the right combination of payment methods for the Estonian market.
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