Everyday payments among Czech consumers run on cards and online banking transfers, so Alipay is not a payment method for locals — it's a cross-border supplementary option for Chinese tourists visiting Prague and other Chinese-speaking residents. This guide covers which merchants stand to benefit, Hecto Financial's scope of support, and what to check before adopting it.
The Czech Republic is a mature e-commerce market in Central and Eastern Europe generating annual sales in the range of €6 billion, where online payments run mainly on cards and bank transfers, while cash on delivery (COD) — once a common practice — has been declining in share year after year. Within this structure, Alipay, operated by Ant Group, is more accurately understood not as a method for local Czech consumers, but as a cross-border supplementary payment option that improves convenience for Chinese tourists visiting Prague and Chinese-speaking residents living in the Czech Republic.
For a shop targeting only mainstream Czech consumers, adoption is therefore a low priority. It suits businesses that see confirmed yuan-user traffic — travel and accommodation bookings, or global commerce where data confirms a meaningful share of Chinese-speaking customers. Another factor worth weighing is that the Alipay+ partner network also lets you accept users of several other Asian wallets through the same integration.
When a consumer selects Alipay at checkout, they scan a QR code or are redirected to the Alipay app, where they approve the payment, and the approval result is delivered to the merchant in real time. Hecto Financial then receives the funds in the locally displayed currency, converts them, and settles the proceeds to the Korean merchant in whichever currency — USD, KRW, or JPY — was selected under the contract. Detailed procedures such as in-app authentication should be confirmed in the technical documentation before integration.
Under a single contract with Hecto Financial, a Korean corporation can consider accepting Alipay without a separate local contract in the Czech Republic, and can also consult on configuring it alongside other payment methods aimed at Chinese-speaking customers. Actual eligibility and terms — settlement cycle, fees, and currency options — vary by industry and transaction volume, so these should be confirmed before signing a contract.
※ This section describes the general support process and does not guarantee actual integration eligibility for any specific merchant. Please confirm the exact scope of support and applicable fees through a consultation.
Confirm contract eligibility based on domestic business registration
The integration method and priority vary depending on your online sales channel mix — owned mall, open marketplace, mobile app, and so on
Check in advance whether your products fall under categories restricted by Alipay's merchant policy
Confirm compliance with EU payment regulations such as PSD2 and SEPA (see official sources below)
It's easy to assume that settlement is paid out in Czech koruna (CZK), but that isn't the case. Transaction proceeds are received locally by Hecto Financial, converted, and then paid to the Korean merchant in whichever currency — USD, KRW, or JPY — was selected under the contract. The settlement cycle and fee rate follow the contract terms, and refunds are governed by both Alipay's policy and Hecto Financial's operating policy. If you sell to EU consumers, it's also worth building the 14-day right-of-withdrawal request into your operating process, since it can result in a refund.
Hecto Financial's dedicated team will help you review the right combination of payment methods for the Czech market.
Contact us