Zip is an ASX-listed BNPL company headquartered in Sydney, distinguished by its account-based credit limit model rather than a fixed four-installment structure. Here are the criteria for adoption and the payment and settlement flow when selling online to Australian customers.
In Australia, the home of BNPL, Zip is a homegrown provider that has long split the market with Afterpay. With two product structures—Zip Pay, an interest-free account-based credit limit for smaller discretionary purchases, and Zip Money, an installment-based credit line for larger, longer-term repayments—Zip covers higher-ticket categories that Afterpay's fixed four-installment model alone cannot. Australian online retail has matured into an approximately 40-billion-dollar-a-year market, and the 2025 inclusion of BNPL under credit law has strengthened the regulatory framework, both of which support the case for adoption.
If you sell online products with ticket sizes ranging from several hundred to several thousand Australian dollars, such as appliances, furniture, or travel, Zip's flexible repayment within an account limit can help protect conversion better than a fixed installment plan. Conversely, if your business is centered on lower-priced fashion items, it is common to consider Afterpay's four-installment model first and add Zip as a complementary option.
A consumer who selects Zip at checkout logs into their Zip account and approves the payment within their available limit, with repayment proceeding on a schedule agreed between the consumer and Zip. Merchant proceeds are separate from consumer repayment—Hecto Financial receives the funds in AUD, converts the currency, and pays out in the contracted currency (a choice of USD, KRW, or JPY).
Through Hecto Financial, you can explore Zip integration eligibility using your domestic corporate registration, without setting up a local entity in Australia. Which product—Zip Pay or Zip Money—is offered, and how fees and settlement cycles are applied by industry and transaction size, need to be confirmed during pre-contract consultation.
※ This section describes the general support process and does not guarantee actual integration eligibility for any specific merchant. Please confirm the exact scope of support and applicable fees through a consultation.
Confirm contract eligibility based on domestic business registration
The integration method and priority vary depending on your online sales channel mix—owned mall, open marketplace, mobile app, and so on
Check in advance whether your products fall under categories restricted by Zip's merchant policy
Confirm compliance with Australia's payment and foreign exchange regulations (see official sources below)
Hecto Financial first receives payment for Zip purchases from Australian customers in AUD. After currency conversion, domestic merchants are settled in whichever of USD, KRW, or JPY was chosen at the time of contract, with the settlement cycle following the contract terms. For refunds, adjustments to the consumer's Zip account balance and repayment schedule are handled separately from the merchant deduction and settlement, so it is worth confirming the partial refund process in advance.
Hecto Financial's dedicated team will help you review the right combination of payment methods for the Australian market.
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