Trustly is an open-banking-based account-to-account (A2A) payment method operated by Sweden's Trustly Group. The consumer logs into their own bank to approve the payment, so it is charged directly from the account without a card.
Denmark has one of the highest online-banking usage rates and electronic ID verification is part of everyday life, which creates fertile ground for bank-login-approved account transfer payments to be readily accepted. Trustly is a PSP that started this kind of A2A payment in the Nordics and has expanded it across Europe; a distinguishing feature is that it does not route through card networks, giving it a different fee structure and no card-style chargeback process.
It is worth considering as an alternative route for travel and ticket bookings with frequent high-value payments, for gaming and trading businesses accustomed to account-based deposits and withdrawals, or for high-priced product categories where card fees are a heavy burden. Since MobilePay absorbs most everyday low-value payments in Denmark, it is realistic to position Trustly as a complementary track for high-value transactions and those with frequent refunds.
The consumer selects Trustly at checkout and chooses their bank, then the account transfer is approved instantly after bank login and authentication (satisfying PSD2 SCA requirements). Hecto Financial receives the transferred funds in DKK, converts them, and settles them domestically in the contracted currency among USD, KRW, or JPY. Because the merchant never handles account details directly, the security burden is lower.
Integrating through Hecto Financial lets a Korean merchant consider Trustly account transfer payments without holding a local Danish account. Supported bank coverage, industry policy, and fees and settlement cycle vary by transaction structure, so these need to be confirmed with the sales team before signing the contract.
※ This section describes the general support process and does not guarantee that integration will be possible for any specific merchant. Please confirm the exact scope of support and fees through a consultation.
Confirm whether a contract is available under a Korean business registration
The integration method and priorities differ depending on your online sales channel mix, such as an owned storefront, open marketplaces, or a mobile app
Check in advance whether your products fall under a restricted category under Trustly's merchant policies
Confirm compliance with EU payment regulations such as PSD2 and SEPA (see official sources below)
Trustly payment funds are received by Hecto Financial in Danish kroner and, after conversion, settled in whichever of USD, KRW, or JPY was selected. Because it is account-transfer based, refunds are processed as a reverse transfer to the consumer's account, and even for EU consumers' 14-day right-of-withdrawal requests, the refund path tends to be simpler than with cards. The settlement cycle and fees follow the contract terms.
Hecto Financial's team will work with you to review the payment method mix best suited to the Danish market.
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