The UAE is a mobile-first market where smartphone penetration is effectively saturated, and Android usage is widespread among residents from South Asia in particular. This guide covers the structure for accepting Google Pay payments in the UAE through Hecto Financial and the items to check in advance.
UAE e-commerce is among the largest in the Gulf region, and smartphone penetration is among the highest in the world, making the mobile checkout experience a key factor in conversion rates. While high-income residents show a pronounced preference for iPhones, a large number of residents from diverse backgrounds, including South Asia, use Android devices, so accepting Google Pay is necessary to cover both user groups. Google Pay tokenizes cards registered to a Google account, enabling one-click payments in Android apps and on Chrome web, removing the need to manually enter card numbers and reducing mobile payment drop-off.
For commerce targeting residents across a wide income range, such as everyday goods and electronics, or for gaming and subscription businesses serving customers through Android apps, bundling Google Pay together with Apple Pay is effectively the standard configuration in the UAE. See the table below to compare complementary payment methods.
When a consumer selects Google Pay in an Android app or the Chrome web checkout and authorizes it by unlocking their device (biometric authentication or PIN), the card stored in their Google account is transmitted as a token to process the payment, and the transaction amount is generated in AED. Hecto Financial then collects and converts the local currency, settling it to the Korean merchant in whichever contracted currency — USD, KRW, or JPY — was agreed. The detailed integration method needs to be confirmed through technical documentation.
Korean corporations can consider accepting Google Pay through Hecto Financial without going through a local UAE contracting process. Whether support is available, along with fees, the settlement cycle, and currency options, is determined based on industry and transaction volume, so consultation before signing a contract is recommended.
※ This section describes the general support process and does not guarantee actual integration availability for any specific merchant. Please confirm the exact scope of support and fees through consultation.
Confirm contract eligibility for businesses registered in Korea
The integration method differs depending on whether sales are online-only or also include offline stores in the United Arab Emirates
Advance confirmation is needed as to whether your category falls under restricted industries per Google Pay's merchant policy
Confirmation is needed on compliance with the United Arab Emirates' payment and foreign exchange regulations (see official sources below)
UAE transactions paid via Google Pay are generated in AED, which Hecto Financial collects and, after currency conversion, deposits to the Korean merchant in a single currency selected at contract signing among USD, KRW, and JPY. The settlement cycle and fee rate are tied to the contract terms. Refunds are issued back to the original card registered with Google Pay, and processing time can vary depending on the card issuer's policy and Hecto Financial's operating standards, so this should be confirmed before signing the contract.
The Hecto Financial team will work with you to review the payment method combination best suited to the United Arab Emirates market.
Contact us