Built into KakaoTalk, Kakao Pay is one of the payment buttons most familiar to online consumers in Korea. This page is a guide for online merchants in Korea, covering the merchant eligibility conditions, payment flow, and settlement and refund structure to check when adopting Kakao Pay through Hecto Financial's PG integration.
South Korea is a market where simple payment has already become an everyday payment habit, most online shopping happens on mobile, and the share of customers entering a card number directly at checkout keeps shrinking. Kakao Pay is built into KakaoTalk, the nation's dominant messaging app, and lets customers complete payment with a single authentication step and no separate app install, making it close to a default choice for Korean online merchants looking to reduce drop-off at checkout. Its expansion beyond payments into everyday financial services such as money transfers and memberships is another factor driving frequent use.
Kakao Pay's impact is especially noticeable for sectors with a high share of mobile traffic and frequent small payments, such as fashion, beauty, digital content, and subscription services, and for new commerce businesses where converting first-time visitors is critical. Conversely, for reverse cross-border storefronts with a large share of overseas customers, Kakao Pay alone cannot collect overseas revenue, so pairing it with a cross-border method such as PayPal from the comparison table below is recommended.
When a consumer selects Kakao Pay at checkout, they're taken to KakaoTalk (or the Kakao Pay app), where payment completes with just a password or biometric authentication, and the amount is deducted from the Kakao Pay Money balance or a pre-linked card or account. Because both payment and settlement happen in Korean won (KRW) as a domestic transaction, there's no currency conversion step, and Hecto Financial manages approval, cancellation, and settlement data in one integrated system. Online payments run on app authentication, while offline stores use a QR or barcode presentation method, so the detailed integration approach for each channel needs to be confirmed through technical documentation.
A single PG integration with Hecto Financial lets you explore adopting domestic simple payment methods including Kakao Pay, reducing the burden of contracting separately for each payment method. Actual eligibility and terms (settlement cycle, fees) vary by the merchant's industry and transaction volume, so confirmation with Hecto Financial's sales team before contracting is necessary.
※ This section describes the general support process and does not guarantee actual integration eligibility for a specific merchant. Please confirm exact coverage and fees through consultation.
Confirm contract eligibility for businesses registered in Korea
Integration method varies depending on whether you're online-only or also include domestic offline store payments
Check in advance whether your products fall under categories restricted by the Kakao Pay operator's merchant policy
Confirm compliance with domestic payment regulations such as the Electronic Financial Transactions Act (see official sources below)
Because Kakao Pay transactions occur in Korean won (KRW) as domestic payments, they're settled to the Korean merchant as-is in KRW without any currency conversion. This is the key difference from cross-border methods, which collect in a local currency and then choose a settlement currency among USD, KRW, or JPY, involving a conversion step. The settlement cycle and fee rate depend on contract terms, and since refunds are governed by both Kakao Pay's own policy and Hecto Financial's operating policy together, it's advisable to confirm the refund processing deadline before signing the contract.
Hecto Financial's team will work with you to review the right combination of payment methods for the domestic market.
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