Logo

🇸🇬 Singapore PayNow Payment Integration Guide

PayNow is an instant account-to-account transfer service jointly operated by Singapore's banking sector, a national payment infrastructure where a mobile number, NRIC, or UEN alone is enough to send money or make a payment. Here's the flow, settlement structure, and things to check in advance when a Korean merchant accepts PayNow payments through Hecto Financial.

When to consider PayNow in Singapore

Singapore is a market where the Monetary Authority of Singapore (MAS) directly designs and oversees payment infrastructure, and the SGQR unified QR standard and interbank instant transfer network took hold early on. At the center of this is PayNow, an account-to-account instant transfer service run jointly by major banks under the leadership of the Association of Banks in Singapore (ABS); because a recipient can be identified with just a mobile number, NRIC (for individuals), or UEN (for businesses), most adults use it as part of everyday life. With cross-border links to services like Thailand's PromptPay and India's UPI, it has become established as the standard for account-based payments that bypass card networks.

For Korean merchants in small-ticket, recurring-payment industries where card fees weigh heavily—such as digital content subscriptions or lifestyle service bookings, where cost efficiency relative to transaction size matters—accepting PayNow is worth prioritizing. Because funds are debited from the account immediately, the risk of non-payment or default is also low, which benefits recurring billing businesses.

Most adults
Usage base
Instant
Processing time
QR / mobile number / NRIC / UEN
Identification method
Bank consortium (ABS)
Operator

Basic flow of PayNow payments in Singapore

When a consumer scans the PayNow QR (SGQR-compatible) shown at checkout using their banking app, or specifies the merchant identifier (UEN), and approves the transfer, funds are debited from their bank account in SGD immediately. Hecto Financial receives the resulting SGD funds locally, converts them, and settles them to the Korean merchant in whichever currency—USD, KRW, or JPY—was chosen in the contract. Because this is account-transfer-based, approval and cancellation procedures differ from card payments, so reviewing the technical documentation before integration is necessary.

Hecto Financial's PayNow coverage

Through Hecto Financial, Korean corporations can consider accepting PayNow payments without signing an individual collection contract with a local bank in Singapore. That said, given the nature of account-transfer methods, the supported channels (online, QR) and terms (settlement cycle, fees, currency options) vary by merchant industry and transaction volume, so confirming with Hecto Financial's sales team before contracting is necessary.

※ This section describes general support procedures and does not guarantee that integration is available for any specific merchant. Please consult with us to confirm the exact scope of support and applicable fees.

What to check before applying and integrating

  • Business registration country

    Confirm contract eligibility for businesses registered in Korea

  • Sales channel

    The integration method differs depending on whether sales are online-only or also include physical stores in Singapore

  • Product categories

    Check in advance whether your business falls under a category restricted by PayNow's merchant policies

  • Local regulatory compliance

    Confirm compliance with Singapore's payment and foreign exchange regulations (see official sources below)

Settlement currency, cycle, and refund terms

Funds a consumer pays via PayNow are generated in SGD; Hecto Financial receives them in local currency as-is, then converts them and pays the Korean merchant in whichever of the three currencies—USD, KRW, or JPY—was designated in the contract. Please note that settlement is not made in SGD as-is. The settlement cycle and fee rate are set by the contract terms, and because account-transfer-based methods, unlike cards, may process refunds through a separate return-transfer procedure, it is safer to confirm the refund method and timeline before signing the contract.

Singapore PayNow payment FAQ

QWhy accept PayNow separately in a market where cards are already common?
While card adoption is mature in Singapore, PayNow, an instant account-to-account transfer, plays a different role from cards in terms of fee structure and settlement speed. Consumers accustomed to QR-based peer-to-peer transfers also tend to prefer transfer methods for online payments, so accepting it alongside cards can help reduce checkout abandonment.
QWhat currency will I receive payment proceeds in?
Consumer payments are made in SGD, which Hecto Financial receives locally; the Korean merchant is then settled, after currency conversion, in whichever currency—USD, KRW, or JPY—was chosen in the contract. The applicable exchange rate and settlement cycle follow the contract terms.
QCan I accept PayNow without a local entity in Singapore?
In some cases, integration through Hecto Financial allows contracting under a Korean corporate entity. However, since account-transfer methods vary in scope of support by industry and transaction structure, confirmation through consultation is needed.
QHow are refunds or disputes handled?
Because PayNow is account-transfer-based, there is no standardized dispute process like a card chargeback; refunds are processed as a return transfer according to the merchant's policy and integration structure. Be sure to confirm the refund method and turnaround time before signing the contract.

Official sources on payments in Singapore

  • Monetary Authority of Singapore (MAS)Official information on Singapore's payment systems and related regulations. Official sources take precedence if they differ from the content on this page.

Inquire about PayNow payment adoption in Singapore

Hecto Financial's team can help you review the right combination of payment methods for the Singapore market.

Contact us