Tamara is a BNPL provider that started in Saudi Arabia and expanded across the Gulf region, building trust with Saudi consumers through an Arabic-first user experience and strong local regulatory fit. This guide covers the market background and settlement structure Korean merchants need for their launch decision.
In Saudi Arabia, the largest e-commerce market in the Middle East, splitting a purchase into installments has quickly become mainstream, especially among younger consumers, and growth continues within a regulated framework now that SAMA has introduced a BNPL licensing regime. Tamara is a Saudi-born BNPL provider headquartered in Riyadh, licensed by SAMA to offer installment payments in markets including Saudi Arabia and the UAE. Its recognition as a homegrown brand and its Arabic-first user experience are clear strengths in reaching local consumers.
Given Saudi consumption patterns, where demand for installment payments spikes during major sales periods such as Ramadan and White Friday, Tamara is a strong fit for fashion, home living, and electronics merchants running seasonal promotions. If you're already considering Tabby, it's reasonable to compare target customer segments and fee terms to decide between launching Tamara alone or running both in parallel.
When a consumer chooses Tamara as their payment method, mobile number verification and an instant credit check confirm the installment schedule, and the order is completed on the spot. What matters to the merchant is the flow of funds: Hecto Financial receives the transaction amount in SAR, converts it, and settles the Korean merchant in whichever of USD, KRW, or JPY was contracted, while Tamara manages the consumer's remaining installment payments.
Korean merchants can consider the possibility of launching Tamara payments within the scope of a Hecto Financial contract, without going through any local procedures in Saudi Arabia. Actual support availability, along with fees, settlement cycle, and settlement currency options, depends on industry, product mix, and transaction volume, so this must be confirmed through consultation.
※ This section describes the general support process and does not guarantee that integration is possible for any specific merchant. Please confirm the exact scope of support and fees through consultation.
Confirm eligibility for a contract as a Korea-based merchant
The integration method differs depending on whether you are online-only or also operate offline stores in Saudi Arabia
Advance confirmation is needed on whether your categories fall under merchant policy restrictions from the Tamara operator
Confirmation is needed on compliance with Saudi Arabia's payment and foreign exchange regulations (see official sources below)
Korean merchants are not paid out in SAR directly. Tamara transaction proceeds are first received by Hecto Financial in Saudi riyal, and after currency conversion they are paid out in the settlement currency selected in the contract (one of USD, KRW, or JPY). The settlement cycle and fee rate are tied to the contract terms. When a refund occurs, the consumer's installment schedule is readjusted according to Tamara's policy, and Hecto Financial's operating policy applies as well, so please confirm the processing timeline for both partial and full refunds in advance.
Hecto Financial's dedicated team can help you review the right combination of payment methods for the Saudi Arabian market.
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