This is an integration guide to Tabby, the Gulf region's BNPL service that offers Kuwait's high-purchasing-power consumers a "buy now, pay in installments" option. It looks, from the perspective of Korean merchants, at the effect deferred installment payments have on average order value and conversion rate, the settlement structure through Hecto Financial, and points to check before signing a contract.
Kuwait is a market with among the highest per-capita purchasing power in the world, yet one where consumers, centered on the national debit network KNET, distinctively prefer debit payments over credit cards. Tabby, a leading BNPL provider in the Gulf region, has stepped into this gap. By enabling interest-free installment purchases without a credit card, it has expanded usage particularly in the fashion, electronics, and beauty categories across Saudi Arabia, the UAE, and Kuwait, and is drawing attention in Kuwait as a way to absorb demand for installment payments where a debit-centered payment habit coexists with high-value spending.
Tabby tends to have a strong impact for businesses selling high-ticket items that are burdensome to pay for in one go, such as electronics, furniture, or luxury goods, or for fashion and beauty retailers looking to grow their average order value. Conversely, for businesses centered on small, repeat purchases, we recommend first establishing a core payment method like KNET and then considering Tabby as a complement.
When a consumer selects Tabby at checkout, they go through a simple approval process via their Tabby account or app and pay off the amount in interest-free installments, with Tabby itself managing the collection of subsequent installments. The merchant's share of the transaction funds is received by Hecto Financial in the local currency (KWD), converted, and settled to the Korean merchant in whichever currency among USD, KRW, or JPY was selected under the contract. Details such as the number of installments, approval limits, and screening criteria need to be confirmed through the technical and policy documentation before integration.
Tabby payments can be considered for adoption under the name of a Korea-based business through Hecto Financial, reducing the burden of negotiating a separate contract directly with a Gulf-region BNPL provider. However, given the nature of BNPL, a separate review may be conducted covering factors such as the product categories handled, average order value, and return rate, and fees and settlement terms (cycle, currency options) are determined through contract negotiation, so these should be confirmed in advance with the Hecto Financial sales team.
※ This section describes the general support process and does not guarantee that integration is actually possible for a specific merchant. Please confirm the exact scope of support and fees through consultation.
Confirm contract eligibility as a Korea-registered business
The integration method differs depending on whether you are online-only or also operate offline stores in Kuwait
Advance confirmation is needed as to whether your category falls under a restricted business type under Tabby's merchant policy
Confirmation is needed that you comply with Kuwait's payment and foreign exchange regulations (see official sources below)
Even though the consumer pays in installments, merchant settlement proceeds independently of the consumer's installment schedule. Transaction funds arising in Kuwaiti dinar (KWD) are received and converted by Hecto Financial, then paid to the Korean merchant in a single currency among USD, KRW, or JPY selected under the contract. The settlement cycle and fee rate are set by the contract terms, and if a refund occurs, both Tabby's installment cancellation policy and Hecto Financial's operating policy apply together, so you should confirm how partial refunds are handled before signing a contract.
The Hecto Financial team will work with you to review the right combination of payment methods for the Kuwaiti market.
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