Cambodia is a dual-currency market where the local riel (KHR) and the US dollar are used together in daily life, which lowers the psychological barrier to cross-border online payments. This page covers the structure, settlement method, and pre-contract checklist for Korean merchants selling to Cambodian consumers who accept PayPal payments through Hecto Financial.
There are two keys to understanding Cambodia's payment landscape. First is the high level of dollarization, with the US dollar circulating alongside the riel (KHR) across the economy. Second is the mobile leapfrog phenomenon, in which QR- and account-based payments built around the National Bank of Cambodia's (NBC) Bakong system are spreading faster than the branch banking network. In this infrastructure-driven market, PayPal operates as a global, account-based method separate from the national payment network, serving as a supplementary channel that captures consumers with prior experience paying on overseas sites as well as expatriate and foreign-resident customers. That said, PayPal account opening and usage in Cambodia can be more limited than in other Southeast Asian countries, so it is safer to treat it as an option for specific customer segments rather than a primary payment method.
Concretely, this is worth considering for Korean businesses selling digital content, booking-based services, or higher-priced imported goods to foreign residents in Cambodia, tourism and service-industry customers in Phnom Penh and Siem Reap, and higher-income urban consumers accustomed to paying overseas. Because dollar-based spending is a routine part of daily life, low resistance to USD-denominated pricing is also a good fit for PayPal payments.
The flow breaks down into three steps. A Cambodian consumer logs into their PayPal account at checkout and approves the payment using a linked card or balance; Hecto Financial then receives the funds on a local-currency basis, converts the currency, and settles the merchant in whichever of USD, KRW, or JPY was specified in the contract. The merchant does not need to handle riel or US dollars directly. Because PayPal works through account login (email ID plus a linked card or balance) rather than QR codes or terminals, details such as checkout redirect handling and support for recurring billing should be confirmed against the technical documentation before integration.
Korean merchants can explore accepting PayPal payments from Cambodian customers through a single contract with Hecto Financial, without signing a separate agreement with a local Cambodian payment institution. In a market like Cambodia, where the dollar and riel coexist and the payment infrastructure is evolving quickly, resolving currency handling and local regulatory compliance within the payment gateway contract greatly reduces the operational burden. Actual support availability and detailed terms (settlement cycle, fees, settlement currency options) vary by industry and transaction volume, so confirmation with the sales team is required before signing a contract.
※ This section describes the general support process and does not guarantee that integration is available for any specific merchant. Please confirm the exact scope of support and fees through consultation.
Confirm contract eligibility as a Korean business
The integration approach differs depending on whether sales are online-only or also include offline stores in Cambodia
Confirm in advance whether your category falls under PayPal's restricted merchant policies
Confirm compliance with Cambodia's payment and foreign exchange regulations (see the official sources below)
Let's start with the settlement currency. Hecto Financial receives PayPal payment proceeds generated in Cambodia on a local-currency basis (KHR, or USD depending on the transaction), converts the currency, and settles the Korean merchant only in one of three currencies — USD, KRW, or JPY — selected at contract signing. Settlement is not made in riel, so from the merchant's perspective, currency risk can be managed based on the selected settlement currency. The settlement cycle and fee rate depend on the contract terms. Refunds are governed by both PayPal's dispute and refund policy and Hecto Financial's operating standards at the same time, so the refund eligibility period and whether fees are returned should be confirmed at the contract stage.
Hecto Financial's team will work with you to review the right combination of payment methods for the Cambodian market.
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